Delivery and shipping policy

1. Scope of application: all provinces and cities nationwide.

2. Delivery time: Depends on the location of receiving goods and the location of the company's warehouse.

3. Delivery method:

- For customers in remote provinces: Use delivery service.

- For customers in urban/suburban areas: Use delivery service.

* Determining the responsibilities of traders and logistics service providers regarding the provision of goods documents during the delivery process:

All orders are packaged before shipping, sealed by giaynham2p.com

The shipping unit will only be responsible for transporting goods according to the principle of "original packaging, providing documents as delivery notes with information such as: Recipient information, including: Recipient name, recipient phone number/address, name of goods.

On the packaging of all orders there is information:

Recipient information, including: Recipient name, phone number/address of the recipient.

To ensure the safety of the goods, giaynham2p.com will send a valid Sales Receipt of the product in the parcel (if any). After the customer confirms, giaynham2p.com will issue an electronic invoice and send it to the email provided by the customer.

The financial invoice or Sales Receipt is the basis to support the complaint handling process such as: determining the market value of the goods, ensuring the legal circulation of the goods, etc.

4. In case of delay in delivery, Dan Anh Trading and Service Co., Ltd. will promptly contact the customer and provide the most satisfactory solution for the customer.